How RingCentral builds AI-native work from engineering to ops
2026-08-12 08:00Products & Apps🔥 26.9 heat score
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SummaryAI generated
RingCentral is committed to building a full-stack AI-native work model, which encompasses all aspects from software engineering design to daily operational management. By integrating artificial intelligence technologies, the company aims to reengineer its work processes and delivery systems, ensuring that AI capabilities are integrated throughout all stages of product development until final operation support, thereby achieving more efficient and intelligent enterprise collaboration experiences.
RingCentral uses ChatGPT Work and Codex to accelerate AI product development and integrate intelligent engineering and operations. Through these two tools, the company integrates AI-native work across the entire process from engineering to operations, aiming to improve development efficiency and centralize operational insights.