EVENT DOSSIER
On August 3, 2026, OpenAI announced a partnership with communication company Circles to integrate OpenAI’s technology capabilities into its platform. This collaboration aims to use artificial intelligence to improve the personalized service levels of telecommunications operators in areas such as customer service, network management, and business customization.
“Circles utilizes OpenAI APIs and Codex technology to empower personalized telecommunications services, resulting in a 22% increase in average revenue per user (ARPU), a 9% reduction in churn rate, and improved development efficiency.”