EVENT DOSSIER
Three independent surveys by Deloitte, KPMG, and Accenture show that companies are making rapid progress in deploying agent-based AI, but they are significantly lagging behind in reshaping human-machine collaboration processes. Data indicates that 43% of organizations have expanded the deployment of AI agents, yet only 15% have achieved large-scale multi-agent orchestration, with a workforce readiness rate of only 20% and a business process readiness rate of just 16%. Although Salesforce data shows a tripling of active AI agent numbers, an 350% increase in capabilities, and a doubling of employee usage, companies are shifting their focus from mere “deployment” to focusing on accountability, artificial intelligence economics, and value creation, as current return on investment remains limited. Meanwhile, 74% of leaders expect that by 2030, half of business processes will be redesigned around AI agents.
三项独立研究（德勤、KPMG PwC、埃森哲）揭示同一事实：企业正快速推进代理型 AI 部署，但在重构人机协作流程方面进展缓慢。德勤报告显示，尽管 43% 的组织扩展了 AI 代理部署，但仅 15% 实现了规模化多智能体编排， workforce readiness 仅为 20%，且仅有 16% 的业务流程准备就绪。与此同时，74% 的领导者预期到 2030 年将一半业务流程围绕 AI 代理重新设计。其他研究证实，尽管 Salesforce 数据显示组织内活跃 AI 代理数量已增长三倍、能力提升 350%，员工使用量也翻了三倍，但 KPMG 调研指出，随着部署规模扩大，重心正从“部署”转向“问责制”、“人工智能经济学”和“价值创造”，因为当前 ROI 仍有限。